Terms of Service

Last Updated: June 24, 2026

Please read these Terms of Service carefully before using our website or placing an order. By accessing or using freyjaloft.com (the "Site"), you agree to be bound by these Terms. If you do not agree, please do not use our Site.

1. About Us

The Site is trading as Freyjaloft ("we", "us", or "our").

Contact Email: freyjaloft@gmail.com

2. Eligibility

By using our Site, you confirm that:

  • You are at least 18 years of age, or are accessing the Site under the supervision of a parent or legal guardian

  • You have the legal capacity to enter into a binding contract

  • You are not prohibited from using our Site under the laws of your country of residence

3. Products

3.1 Product Descriptions

We make every effort to display our products as accurately as possible, including descriptions, materials, dimensions, and colours. However, we cannot guarantee that your device's display of colours will be accurate. Minor variations in colour, texture, or appearance from the images shown on the Site do not constitute a defect.

3.2 Availability

All products are subject to availability. We reserve the right to discontinue any product at any time without notice. If a product you have ordered becomes unavailable after your order has been placed, we will notify you and offer a full refund or an alternative product.

3.3 Pricing

All prices are displayed in the currency shown on the Site at the time of your order. We reserve the right to change prices at any time without prior notice. The price you pay is the price shown at the time you complete your purchase. We are not responsible for pricing errors, and we reserve the right to cancel orders placed at an incorrect price.

Prices displayed on the Site may or may not include applicable taxes and duties depending on your location. Any additional customs duties, import taxes, or local charges applicable in your country are your responsibility as the buyer.

4. Orders and Payment

4.1 Placing an Order

When you place an order on our Site, you are making an offer to purchase the selected products. We reserve the right to accept or decline your order at our sole discretion. Your order is confirmed when you receive an order confirmation email from us.

4.2 Payment

We accept payment via PayPal and credit or debit cards through our third-party payment processors. All payment information is processed securely. We do not store your full payment details on our servers.

4.3 Order Cancellation

You may request to cancel your order before it has been dispatched by contacting us at freyjaloft@gmail.com as soon as possible. Once an order has been shipped, it cannot be cancelled, but you may be eligible to return it in accordance with our Refund & Return Policy.

We reserve the right to cancel any order at our discretion, including in cases of suspected fraud, pricing errors, or product unavailability. In such cases, we will notify you and issue a full refund.

5. Shipping and Delivery

Shipping times, costs, and conditions are set out in our Shipping Policy, which forms part of these Terms. Please review our Shipping Policy before placing your order.

6. Returns and Refunds

Our Refund & Return Policy governs your rights and obligations in relation to returns, exchanges, and refunds. Please review our Refund & Return Policy before placing your order.

Nothing in these Terms affects your statutory rights as a consumer under the laws of your country of residence, including rights under EU consumer protection law, UK consumer law, or Australian Consumer Law.

7. Intellectual Property

All content on this Site, including but not limited to text, images, graphics, logos, product photographs, and design elements, is the property of Weihai Taifu Textile Co., Ltd. or its content suppliers, and is protected by applicable intellectual property laws.

You may not reproduce, distribute, modify, display, or use any content from our Site without our prior written permission.

8. Prohibited Use

You agree not to use our Site:

  • For any unlawful purpose or in violation of any applicable laws or regulations

  • To transmit any unsolicited or unauthorised advertising or promotional material

  • To impersonate any person or entity, or falsely represent your affiliation with any person or entity

  • To attempt to gain unauthorised access to any part of our Site or its related systems

  • To engage in any conduct that could damage, disable, or impair the proper functioning of our Site

  • To collect or harvest any personal information of other users

9. Disclaimer of Warranties

Our Site and its content are provided on an "as is" and "as available" basis without any warranties of any kind, either express or implied. We do not warrant that the Site will be uninterrupted, error-free, or free of viruses or other harmful components.

To the fullest extent permitted by applicable law, we disclaim all warranties, express or implied, including but not limited to implied warranties of merchantability, fitness for a particular purpose, and non-infringement.

10. Limitation of Liability

To the fullest extent permitted by applicable law shall not be liable for any indirect, incidental, special, consequential, or punitive damages arising out of or in connection with your use of the Site or the purchase of our products, even if we have been advised of the possibility of such damages.

Our total liability to you for any claim arising out of or in connection with these Terms or your use of the Site shall not exceed the amount you paid for the order giving rise to the claim.

Nothing in these Terms limits our liability for death or personal injury caused by our negligence, fraud, or any other liability that cannot be excluded or limited under applicable law.

11. Third-Party Links

Our Site may contain links to third-party websites. These links are provided for your convenience only. We have no control over the content of those websites and accept no responsibility for them or for any loss or damage that may arise from your use of them.

12. Privacy

Your use of our Site is also governed by our Privacy Policy, which is incorporated into these Terms by reference. Please review our Privacy Policy to understand our practices.

13. Changes to These Terms

We reserve the right to update or modify these Terms at any time. Changes will be effective immediately upon posting to the Site. The "Last Updated" date at the top of this page will reflect when changes were last made. Your continued use of the Site following any changes constitutes your acceptance of the revised Terms. We encourage you to review these Terms periodically.

14. Governing Law and Dispute Resolution

These Terms of Service and any separate agreements whereby we provide you Services shall be governed by and construed in accordance with the laws of UK.

In the event of any dispute arising out of or in connection with these Terms or your use of the Site, we encourage you to contact us first at freyjaloft@gmail.com so that we can attempt to resolve the matter amicably.

Nothing in this section affects your rights as a consumer under the mandatory consumer protection laws of your country of residence. EU and UK consumers retain the right to bring claims before the courts of their country of residence.

15. Contact Us

If you have any questions about these Terms of Service, please contact us.